**Adding the App:** 1. Login to your Zoom Account and navigate to the **Zoom App Marketplace**. 2. In the search bar, type **Sonnet AI** and press enter. 3. From the search results, click on the **Sonnet AI app**. 4. Click **Add** to install the app, and follow the on-screen instructions to authorize the integration. --- **Usage:** - **Real-time Transcription:** - **Use Case:** Get live transcriptions during your Zoom meetings to keep track of discussions. - **Prerequisites:** Ensure your microphone is working properly for accurate transcriptions. - **Action Item Extraction:** - **Use Case:** Automatically extract and list action items discussed during the meeting for effective follow-up. - **Prerequisites:** None. - **Meeting Summarization:** - **Use Case:** Receive a concise summary of your meeting discussions for a quick review. - **Prerequisites:** None. --- **Removing the App:** 1. Login to your Zoom Account and navigate to the **Zoom App Marketplace**. 2. Click **Manage** - **Installed Apps** or search for the **Sonnet AI app**. 3. Click on the **Sonnet AI app**. 4. Click **Uninstall**. Please note: Removing the app will result in the loss of all data and features associated with Sonnet AI. Ensure to back up any important data before proceeding with the removal. --- **Troubleshooting:** - **Issue:** Unable to add Sonnet AI app. - **Solution:** Ensure you are logged in to your Zoom account with the necessary permissions. - **Issue:** Transcription not working. - **Solution:** Check your microphone and internet connection. If the issue persists, contact our support. --- **FAQs:** - **How do I access the transcriptions?** - Transcriptions can be accessed within the Sonnet AI app under the "Transcriptions" tab. - **How are action items identified?** - Action items are identified through keyword recognition and contextual analysis performed by our AI. --- **Contact Support:** For further assistance, engage our support team: - **Support Hours:** Monday to Friday: 9:00 AM - 6:00 PM EST - **First Response SLA:** Within 24 hours on business days. - **Email:** founders[](mailto:[email protected]) --- We aim to provide a smooth user experience. Feel free to reach out for any support or clarification you may need while using Sonnet AI with Zoom.